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Conditions of Use / GDPR Conditions of Use / GDPR

-- [ Payment ] --

We accept payement by check (for France only), credit card with paypal, bank transfert. Choose Paypal even if you don't have an account, it allows you to pay with any credit card. If you want to book your order and take it hand-to-hand, contact us.

To pay by credit card on paypal, without having an account on, you may have to click on the link "CONTINUE", it opens the payment form. (click on the images below for more informations)
  

Paypal fee is for us. Free shipping worldwide if your order is above 79 euros


-- [ Privacy Notice ] --

Your personal informations won't be in any case given to others, except third parties necessary for our services, like shipping compagny, and you have a right to modify it, for that contact us.

General Data Protection Regulation GDPR : In the context of the GDPR, here are the rules of confidentiality of our company (these rules do not apply to the practices of third parties that we do not hold or control, in particular to any third party service which you can access such as Paypal.

1. Personal information that I collect : To process your order, you must provide us with certain information that you have authorized us to transmit, including your name, email, postal address, payment details, and the description of your order. You may also decide to provide us with additional personal information by contacting us directly.

2. Why do we need your information and how do we use it? We rely on a number of legal bases to collect, use and share your information:
- to provide you with our services, to process your order, resolve a dispute or provide customer service
- when you have given us your explicit consent, which you can revoke at any time, for example by registering on our site
- if necessary, to meet a legal, legal, administrative and / or tax obligation
- if necessary, to serve our legitimate interests, in the event that these legitimate interests are not invalidated by your rights or interests, such as 1) provide and improve my services. We use your information to provide the services you have requested and in our legitimate interest to improve these services; and 2) compliance with the Regulation of European sellers

3. Third parties with whom I share personal information : Information about our customers is important to my business. We only share your personal information for a very limited number of reasons and circumstances such as:
- our suppliers as part of the direct delivery to the end customer
- transport companies to provide our services.
- Paypal in case of dispute.
- The respect of the legislation. We may collect, use, store and share your information if we believe in good faith that it is necessary to: (a) respond to a legal process or request of the State or a legal request; (b) enforce our agreements, conditions or regulations; (c) prevent, investigate or otherwise handle any fraud or other illegal activity or technical or security problem; or (d) protect the rights, property and safety of our customers or others.

4. Data retention : We retain your information only as long as necessary to provide you with our services and for the purposes set out in our privacy policy. We may also have to keep this information to comply with legal and legal obligations, resolve disputes and enforce our commitments. We usually keep them for 20 years.

5. Transfers of personal information outside the EU : We may potentially store and process your information through third-party hosts located in the United States or other countries. Therefore, we may transfer your personal information to a jurisdiction where data protection and government oversight laws are different from those of your country. If we have to transfer your personal information outside the European Union, we rely on the Privacy Shield as the legal basis for this, as Google Cloud has the Privacy Shield certification.

6. Your rights regarding the use of their personal information : If you are a resident of certain territories, and in particular the European Union, you have certain rights relating to your personal information. Some of these rights apply in general, and others only in limited cases. These rights are described below:
- To access. You may have the right to access the personal information we hold about you and to receive a copy by contacting us. You will find our contact details below.
- Edit, restrict, delete. You may also have the right to modify your personal information, to restrict our use of it or to delete it within the legal limits of our legal and legal duties (for example, we must keep the data related to our company for legal reasons , administrative or in case of dispute related to the order), we usually delete your personal information on request.
- To oppose. You may object 1) to our processing certain of your information in the context of our legitimate interests and 2) receiving marketing messages from us after explicitly agreeing to receive them. In these specific cases, we would delete your personal information unless we have legitimate reasons to continue using it, or where it is necessary for legal, administrative or in the event of a dispute related to the order.
-If you live in the European Union and you wish to express a concern about our use of your information (and without prejudice to other rights you may have), you can do so with your local data protection authorities.

7. How to contact us : As part of the European Data Protection Act, I, Bertrand Cunin, Managing Director of AFIPC, am the data controller for your personal information. If you have any questions or concerns, you can contact us at the email address ancestrale.production@gmail.com. You can also send us a postal mail at the following address: AFIPC SAV - B.CUNIN - 13 route des cascades - 88460 Tendon - France


-- [ Shipping ] --

Shipping costs are automaticaly calculated according to the weight.

France :

- Shipping with simple colissimo or registered, you must choose
- Or with Letter Max for small orders (1 cd, 2 k7, 1 dvd...)
- Or with Priority Letter
- Colissimo / Letter Max have a tracking number
- Simple colissimo is delivred without signature, registered require signature.
- Letter Max is delivred withour signature, with refund value in case of lost/steal of 11 or 13 euros
- Refund value in case of lost/steal is 23 euros / kg for simple colissimo, and for registred R1 : 50 euros, R2 : 200, R3 : 400, R4 : 600, R5 : 800
- BE CAREFUL, priority letter is cheaper, but don't have possible refund value in case of lost/steal! And delivered without signature.

International :

- Shipping with International Colissimo, Registered Letter or Priority Letter
- The two first have a tracking number and require signature
- Refund value in case of lost/steal is 23 euros / kg for colissimo and 45 euros for letter
- Here too, BE CAREFUL, priority letter is cheaper, but don't have possible refund value in case of lost/steal , and don't have tracking number too. And delivered without signature.

We could possibly use others shipping method, less expansive (eco letter, without boxes...) for that, contact us with your order.

The order is shipped as fast as we can when the payement is received. For all contacts, please use ancestrale.production88@gmail.com or the website form.

We are not reponsable in case of package lost or stolen, but for the tracked package, you must contact the post service, and/or us that we could check our post too. But there's no possibility for the unregistered package!
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